Who We Are:
WAC Media is a media production company which produces, markets, and distributes films, short films, music, music videos, visual art, poetry, and other art via streaming services on our website WACMedia.store as well as physical media in our online store such as CDs, posters, shirts, and other products.
What type of information do you collect?
The IP addresses of all users of the site are logged for basic functionality of the site and to ensure the security of the site. For the highest possible level of security, we recommend that users employ a VPN or proxy.
For purchases of digital and virtual products and services (such as digital albums or Patron Memberships for streaming), only a country, state, zip code, username, and email are required during secure checkout. This information is used to calculate taxes and comply with tax laws and regulations, and to ensure that your order can be completed successfully.
For purchases of physical goods (CDs, shirts, posters, etc.), name, shipping address, username, and email are required during secure checkout. This information is used to calculate taxes and comply with tax laws and regulations, and to ensure that your order can be completed successfully.
Store payments are received through CashApp, Monero (cryptocurrency), Ethereum (cryptocurrency), PayPal, or Cash, Check or Money Order by mail.
For payments received through CashApp, Monero (cryptocurrency), Ethereum (cryptocurrency), or PayPal, all payment data is stored within their respective databases and security of said payment data is the responsibility of the aforementioned platforms. No payment information such as credit card numbers or specific bank information is stored in the WAC Media database or made visible to WAC Media at any time.
For payments received in the mail via cash, check or money order, any personal information (name, address, bank information) will be stored in a locked, private, secure location and will only be utilized for the processing of orders.
How do you store, use, share and disclose your site visitors’ personal information?
WordPress provides us with the online platform that allows us to sell our products and services to you. The data you give to us may be stored through WordPress’ data storage, databases and the applications. They store your data on secure servers behind a firewall.
How long do we retain your data?
Customer specific data (name, address information, username, and email address) for completed orders will be anonymized in the WACMedia.store database 2 weeks after orders are completed. The country, state and zip code in correspondence with the order amount (names and emails will be removed and permanently deleted) will be stored in a secure location for as long as is required to comply with applicable tax laws and regulations.
Customer specific data (name, billing address, shipping address, bank information, username, and email address) for completed orders paid by mail via cash, check or money order will be properly disposed of 2 weeks after orders are completed.
Customer specific information (name, billing address, shipping address, username, and email address) for refunded orders will be anonymized in the WACMedia.store database 2 weeks after the funds are refunded to the customer.
Customer specific information (name, billing address, shipping address, username, and email address) for pending and on-hold orders which have been unresolved for 6 weeks will be deleted. This will allow time for payments via cash, money orders, and checks by mail to be received and processed.
Customer specific information (name, billing address, shipping address, username, and email address) for failed orders will be deleted 1 day after they have entered the failed state.
Customer specific information (name, billing address, shipping address, username, and email address) for cancelled orders will be deleted 1 day after their cancellation has been submitted.
Accounts with no active Patron Membership which have not been logged into for one month will be deleted.
For active Free Member and Patron Member accounts, only username and email addresses are retained to ensure functionality of the site.
How can site visitors withdraw their consent?
Upon request, user accounts and corresponding data can be deleted. If you would like for your account and corresponding data to be deleted, please email us at [email protected] and include your order number and the email address you signed up with.